Elements and Performance Criteria
- Interpret fund or plan details
- Establish fund or plan according to instructions provided, and trust deed and relevant regulations
- Clarify information on new fund or plan as required to ensure details are consistent with client requirements
- Obtain specialist advice promptly to ensure comprehensive technical information is available as required
- Create client records
- Update plan design
- Amend fund documents and/or trust deeds in line with updated design specifications in compliance with relevant legislation and client requirements
- Update and regularly validate systems processes to reflect changes in benefits, preserved amounts or other government changes
- Update procedures, policies or operating guidelines in an accurate and timely manner
- Promptly communicate changes to members